These Terms of Use ("Terms") govern your access to and use of the services offered by Btwala through the website BtWala.com. By accessing or using our platform, you agree to be bound by these Terms.
By accessing our website or services, you confirm that you have read, understood, and agree to these Terms. If you do not agree, please do not use our services.
Btwala provides a platform for businesses to integrate and manage WhatsApp communication using the Official WhatsApp Business API. Our services are meant for lawful business use only.
You must be at least 18 years old to use our services. By registering, you confirm that you are legally capable of entering into binding agreements.
You are responsible for maintaining the confidentiality of your login credentials and all activities under your account. Notify us immediately of any unauthorized access or breach.
You agree to use our platform solely for lawful purposes and in accordance with these Terms. Any misuse or attempt to harm the platform, interfere with operations, or misuse data is strictly prohibited.
All content, trademarks, and service marks on the platform are the property of Btwala or licensed to it. You may not reproduce, modify, or distribute any content without prior written permission.
We reserve the right to suspend or terminate your access to the platform at our sole discretion, with or without notice, if we suspect violation of these Terms or applicable laws.
Btwala shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the platform or inability to access it.
All services are provided “as-is” and “as-available” without warranties of any kind. We do not guarantee that the service will be error-free, secure, or uninterrupted at all times.
We reserve the right to update these Terms at any time. Continued use of the platform after changes are posted constitutes acceptance of the updated Terms.
These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Thane, Maharashtra.
If you have any questions regarding these Terms, you may contact us at:
Effective Date: January 11, 2026